4 simple steps for COVID-19 travel testing
The testing process is quick, easy, and involves four steps.
- Check when you are required to have your sample collected ('collection window')
- Order online
- Find out where we can collect your sample
- Receive SMS notification of your test results
For more information, please read through our Frequently Asked Questions.
Step 1 - Check when you are required to have your sample collected ('collection window')
It is essential that you check with your travel carrier, transit and destination countries for the required timeframe within which you need to have your COVID-19 test performed. For example, you may be asked to have a negative COVID-19 test within 72 hours of departure. This means you cannot present for collection of your swab or blood prior to the start of the 72-hour window. To allow the laboratory sufficient time to process your sample/s you must present as soon as this window opens.
When you place your order, please ensure that you use the collection window calculator provided.
Testing timeline calculator
If your sample is collected in the red window we cannot guarantee that you will receive your report prior to departure.
Step 2 – Order online
Follow the step-through process and purchase your pathology request. Print your prepaid pathology request form and do not forget to save a copy with your other travel documents.
Step 3 – Find out where we can collect your sample
IMPORTANT: Please remember to ONLY present within the collection window that is specific for your travel plans.
Then return here to connect with your testing laboratory.
Remember to look for the Sonic logo when visiting the collection centre.
Step 4 - Receive SMS notification of your test results
Once your samples have been collected, they are delivered to one of our laboratories for testing. You will receive an SMS when your results are reported and a full pathology report is available to you via the secure link. You will need the PIN found on the top right-hand corner of your invoice (sent with your request form – page 2) to open your secure link.